Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully. This is a legal agreement between you and LocalLeadGenAI. By accessing or using our Service, you agree to be bound by these Terms.

1. Introduction

Welcome to LocalLeadGenAI ("Company", "we", "our", "us"). We provide an AI-powered software-as-a-service (SaaS) platform designed to help home service professionals manage their Google Business Profile ("GBP"). Our services ("Service") include, but are not limited to, AI-assisted review management, AI-powered content generation for GBP posts, proactive GBP Q&A management, and a one-time GBP optimization service.

These Terms govern your access to and use of our website, software, and services.

2. Description of Services

Our Service offers tools to streamline the management of your Google Business Profile. The core features include:

We also offer a One-Time AI-Powered Profile Optimization service, which is a "done-for-you" engagement to audit and improve the foundational setup of your Google Business Profile.

3. User Accounts and Responsibilities

3.1. Account Registration

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account.

3.2. Google Account Integration

Our Service requires you to connect your Google Business Profile. By using the "One-Click Connect" feature, you authorize us to access your GBP data via Google's APIs. You grant us permission to:

You represent and warrant that you have the full right and authority to grant us access to manage the GBP you connect to our Service.

3.3. User Conduct and Content

You are solely responsible for the final content published to your Google Business Profile through our Service. While our AI provides drafts and suggestions, you must review, edit (if necessary), and approve all content before it is published. You agree not to post content that is unlawful, misleading, fraudulent, or infringes on any third-party rights. Authenticity is key; we encourage you to use genuine photos of your work and team.

4. Fees and Payment

Our Service is available under different payment models:

All fees are quoted in USD unless otherwise specified. Failure to pay may result in suspension or termination of your account. Prices are subject to change with 30 days' notice.

5. Disclaimers and Limitation of Liability

5.1. No Guaranteed Results

Our Service is designed to help you implement best practices for Google Business Profile management. However, we do not own or control Google's algorithms or policies. Therefore, we do not guarantee any specific results, such as improved search rankings, increased website traffic, leads, or revenue. Business success depends on many factors beyond the scope of our Service.

5.2. Service "As Is"

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, secure, or free from errors.

5.3. Limitation of Liability

To the maximum extent permitted by law, LocalLeadGenAI, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or goodwill, arising from your use of the Service or any content posted on your behalf.

6. Termination

You may cancel your monthly subscription at any time. The cancellation will take effect at the end of the current billing cycle. We reserve the right to suspend or terminate your account at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our Service or other users.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any significant changes by posting the new Terms on our website or by sending an email to the address associated with your account. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

9. Contact Information

If you have any questions about these Terms, please contact us at: marius.voight@localleadgenai.com.